Terms & Conditions
These Terms & Conditions
These Terms & Conditions govern your use of the ProteinBite website and your purchase of products through our website. By accessing our website, creating an account, or placing an order, you agree to follow these Terms & Conditions. Please read them carefully before using our website or placing an order.
General Terms
ProteinBite provides online food ordering and delivery services through its website. These Terms apply to all visitors, registered customers, and customers who place orders through the website.
You must provide accurate and complete information when creating an account or placing an order. You are responsible for ensuring that the information provided by you, including your name, phone number, email address, and delivery address, is correct and up to date.
Orders, Payments & Delivery
Orders: Orders placed through the ProteinBite website are subject to product availability and confirmation by ProteinBite. We may cancel or decline an order where necessary, including when a product is unavailable, incorrect information or pricing is displayed, payment cannot be verified, or circumstances beyond our reasonable control affect the order.
Payments: Payments are processed through the payment methods available during checkout. You agree to provide accurate payment and billing information.
Delivery: ProteinBite currently offers delivery within its designated service area in Silchar, Assam. Delivery times shown on the website are estimates and may vary due to traffic, weather, order volume, or other circumstances. Customers must provide a complete and accurate delivery address and contact number.
Cancellation & Refunds: Order cancellation and refund requests are handled according to our Refund & Cancellation Policy. Please review that policy before placing an order.
Product Information: We make reasonable efforts to provide accurate product descriptions, images, prices, ingredients, and nutritional information. Product appearance may vary slightly from photographs.
Website Use: You must not misuse the website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.
Changes: ProteinBite may update these Terms & Conditions from time to time. Updated terms will be published on this page.